Our Approach to Hoarding Cleanup
Hoarding cleanup is not a regular junk removal job. It takes patience, a crew that knows when to slow down, and the good sense to keep quiet about the work. We clean hoarder homes throughout Kamloops — no judgment, no gossip, unmarked trucks.
Call (720) 955-9071 or request your free quote online.
We don’t treat hoarding jobs like a regular cleanout. Every aspect of the process is designed around the homeowner’s comfort and emotional well-being:
Initial consultation. We start with a private, no-pressure visit to assess the scope of the job. This is not a sales pitch — it’s a conversation. We walk through the property together, discuss what needs to stay and what can go, and answer any questions.
Sorting and decision support. Our crew works with the homeowner (or their family member, social worker, or support person) to sort items into categories: keep, donate, recycle, and dispose. We never throw anything away without approval.
Paced work. Some hoarding cleanups happen in a single day. Others are best spread over multiple sessions to give the homeowner time to process decisions. We work at whatever pace is comfortable.
Discreet service. We use unmarked or standard branded trucks — nothing that calls attention to the job. Our crews arrive in professional attire and work quietly. Your neighbours don’t need to know the details.
Respectful handling. Items have meaning. Even if something looks like junk to an outsider, it may have significant emotional value. Our crews are trained to handle belongings carefully and to ask before assuming.
When Hoarding Cleanup Is Needed
Hoarding situations often reach a tipping point that triggers the call. Common scenarios we see in Kamloops:
- Health and safety concerns — blocked exits, fire hazards, pest infestations, or structural load issues from accumulated weight
- Family intervention — adult children or relatives recognizing the situation and stepping in to help a parent or loved one
- Social services referral — community health workers, therapists, or social workers recommending professional cleanup
- Property sale or rental — clearing a hoarded property before sale, or a landlord dealing with a tenant situation
- Municipal compliance — bylaw complaints or fire department orders requiring property remediation
- Self-initiated cleanup — the homeowner themselves deciding it’s time for a change
What We Handle
Hoarding cleanups can involve any combination of:
- General household items — clothing, papers, books, dishes, decorations, personal effects
- Furniture — often buried under or behind accumulated items
- Appliances — non-functional units that have been replaced but never removed
- Food waste and expired goods — pantries and kitchens with years of expired items
- Boxes and bags — unopened packages, unsorted mail, stored bags of miscellaneous items
- Yard accumulation — hoarding that extends to garages, sheds, carports, and outdoor spaces
What we don’t handle: Biohazard situations (bodily fluids, animal waste requiring medical-grade cleaning), active pest infestations requiring extermination, or structural repairs. We can refer you to licensed specialists for these needs and return to complete the junk removal once the space is safe.
Hoarding Cleanup Pricing
| Scope | Typical Cost (CAD) |
|---|---|
| Single room (moderate accumulation) | $300 – $600 |
| Multiple rooms (moderate) | $600 – $1,500 |
| Full home (heavy accumulation) | $1,500 – $4,000+ |
| Full property including garage/yard | $3,000 – $6,000+ |
| Phased cleanup (multiple sessions) | Quoted per session |
Every hoarding job is unique. We provide a free, confidential assessment before quoting. The price covers sorting, loading, hauling, and disposal — you don’t need to lift a finger.
Call (720) 955-9071 for a private consultation.
Kamloops Resources
If you or someone you know is dealing with hoarding, these Kamloops and BC resources can help:
- Interior Health — Kamloops Mental Health & Substance Use — 100-235 Lansdowne Street. Drop-in Monday-Friday 8:30am-5pm. Self-referral via 310-MHSU (6478)
- Canadian Mental Health Association (Kamloops branch) — counselling and support groups at kamloops.cmha.bc.ca
- BC Association of Community Response Networks — hoarding-specific resources and referrals
- Integrated Crisis Response Teams — respond to mental health emergencies in Kamloops
We work alongside these organizations when they’re involved. Our role is the physical cleanup — we leave the clinical support to the professionals.
Disposal and Recycling
Even in hoarding cleanups, we sort responsibly:
- Usable items in good condition are donated to local charities
- Recyclable materials (paper, cardboard, bottles, metal) go to Recycle BC depots
- Electronics go to certified e-waste recyclers
- General waste goes to Mission Flats Landfill
We track what gets donated and can provide documentation for tax purposes if needed.
Related Services
- Estate Cleanout — full-home clearing after a death or move
- Garage Cleanout — clearing packed garages and workshops
- Furniture Removal — hauling large furniture items
View all Kamloops junk removal services
Take the First Step
The hardest part is making the call. Everything after that gets easier. Junk Haul Guys provides a judgment-free, confidential service for Kamloops residents dealing with hoarding situations.
Call (720) 955-9071 or request your free quote online.
Frequently Asked Questions
Is the hoarding cleanup confidential?
Completely. We don’t discuss job details with anyone outside your immediate team. Our trucks don’t advertise the nature of the job, and our crews maintain complete discretion.
Can the homeowner be present during the cleanup?
Yes, and it usually helps. When the homeowner is there, we make better decisions about what stays and what goes. If they prefer not to be present, a family member can walk us through it, or you can leave us a list.
How long does a hoarding cleanup take?
It depends on the scope. A single room can take 3-4 hours. A full home with heavy accumulation typically takes 1-3 days. We can spread the work over multiple sessions if that’s more comfortable for the homeowner.
What if we find important documents or valuables during cleanup?
We set aside anything that looks important — documents, photographs, jewellery, cash, legal papers. These items are given to the homeowner or their designated representative for review before any disposal happens.
Do you work with social workers and mental health professionals?
Yes. We regularly coordinate with Interior Health workers, CMHA caseworkers, and other professionals involved in hoarding interventions. If a support person is involved, we’ll communicate with them throughout the process.